Shipping policy

Shipping Policy

At Clothable Studio, we keep things simple and reliable. Every order is handled with care and shipped across South Africa.

Shipping Costs

Shipping is calculated at checkout and is paid by the customer.
Rates vary depending on your location and the delivery option selected.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once processed, your order is dispatched with our courier partner.

Delivery Time Frames

Estimated delivery times:

Major Cities: 2–4 business days
Outlying Areas: 3–7 business days

These are estimates and may vary depending on courier operations.

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.

Shipping Details

Please make sure your delivery information is accurate at checkout.
Clothable Studio is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Attempts

Our courier will attempt delivery to your address.
If unsuccessful, your parcel may be returned or held at a depot. Any additional delivery fees will be for your account.

Risk & Responsibility

Once your order has been handed over to the courier, responsibility transfers to the customer.
We’ll always assist where possible if any issues arise.